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S10.AI
Chat: AI Patient Engagement Assistant

Intelligent chat support for seamless patient communication.

Engage patients 24/7 with an AI-powered chat assistant that handles inquiries, scheduling and follow-up without added staff. Improve response times, reduce no-shows and free up your team.

HIPAA / SOC 2 Live in <7 days 4.9 / 5 clinician rating
Key benefits

Comprehensive patient engagement that works around the clock.

24/7 automated messaging across portals, SMS and web chat

Always-available patient communication without added staff.

Intelligent appointment booking, rescheduling and cancellation

Seamless scheduling automation with smart calendar integration.

Prescription refill requests with clinical verification

Automated medication management with built-in safety protocols.

Insurance pre-screening and eligibility checks before visit

Streamlined verification for a better patient experience.

Context-aware conversation handling

Trained on real clinical dialogues — natural for healthcare conversations.

Multilingual support for diverse patient populations

Inclusive communication across language barriers in 60+ languages.

Clinical use cases

Specialized chat support across healthcare settings.

01 · USE CASE

Primary Care

Streamline new patient intake and reduce front-desk burden.

  • New patient registration and intake forms
  • Insurance verification and benefit checks
  • Pre-visit health questionnaires
02 · USE CASE

Specialty Clinics

Deliver procedure prep instructions and post-visit check-ins.

  • Pre-procedure preparation guidance
  • Post-procedure follow-up monitoring
  • Appointment scheduling for follow-ups
03 · USE CASE

Telehealth

Keep virtual workflows seamless with instant chat assistance.

  • Technical support for virtual visits
  • Pre-visit technology checks
  • Real-time patient assistance during telehealth
85%
Reduced admin tasks
50%
Fewer no-shows
24/7
Patient support
100%
Instant responses
Clinical impact

Real feedback from healthcare professionals.

Reduces administrative tasks by 85% and cuts no-shows by 50% through automated engagement.
Practice Efficiency Study
Enables 24/7 patient support without additional staff and improves patient satisfaction with instant responses.
Patient Satisfaction Survey
01How does the AI handle complex patient inquiries?
Smart triage routes anything clinical or sensitive to the appropriate staff member with the full conversation context attached.
02Is patient communication HIPAA compliant?
Yes. Encrypted in transit and at rest with full audit logs across every channel; BAA signed at account creation.
03Can it integrate with existing patient portal systems?
Yes. Web chat, SMS and patient-portal messaging are unified into a single inbox synced to your EHR and PMS.
04What languages are supported?
60+ for chat, matched automatically to each patient's preferred language.

Transform patient engagement today.

Experience 24/7 AI chat support that improves patient satisfaction and reduces staff workload.