Privacy Policy

S10.AI Inc. owns the Applications and all original content, features, and functionality, which are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not use, reproduce, or distribute any content from the Applications without our prior written consent.

While using our Applications, we may collect personally identifiable information ("Personal Information"), including but not limited to: name, email address, phone number, and mailing address.

If you are a patient, we may also collect sensitive personal information, such as medical history, solely for the purpose of providing healthcare-related services. This information will only be collected with your explicit consent and will not be used for any other purpose without your permission.

We use your Personal Information to provide and improve our services; collect and process data such as voice recordings and text notes for accurate documentation purposes; and transcribe and structure clinical information.

This data is used only for documentation and not for medical advice, diagnosis, treatment, or decision-making. We may also use your information to communicate with you about products, services, and updates, deliver marketing or promotional materials (with your consent, where required), and support healthcare services for patients (with express consent).

We use physical, administrative, and technical safeguards to protect your Personal Information against unauthorized access, use, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the right to access, update, or correct your Personal Information; request deletion of your Personal Information; and withdraw your consent to our use of your information.

To exercise these rights, please contact us using the details provided below.

We retain your Personal Information only as long as necessary to deliver requested services; fulfill legal, regulatory, or contractual obligations; and resolve disputes and enforce agreements.

When no longer needed, Personal Information is securely disposed of in accordance with our data retention policies.

We regularly review and update our practices to ensure compliance with privacy laws, including PIPEDA, HIPAA, the Australian Privacy Principles (APPs), and the General Data Protection Regulation (GDPR).

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if available) or by posting a notice on our Applications before the changes take effect.

We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at support@s10.ai.