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S10.AI
CHEER · Telehealth

Telehealth that finishes its own notes.

HIPAA-compliant browser telehealth with CRUSH ambient scribing active throughout. One link for patients, no download, note in the EHR before the next call.

4.9 · 1,000+ providersHIPAA · SOC 2 Type II · GDPR
CHEER · live demo
cheer.s10.ai/drwelch
● LIVE
Dr. Sarah Johnson
You · HD
Dr. Sarah Johnson
You
Emily Carter
HD
Emily Carter
Patient · Home
MicCamScreenChatNotes
CRUSH scribe · on
HIPAA · E2E encrypted · CCM timer 14:22
● REC
BP
128/82
HR
74 bpm
SpO₂
98%
<1%
of visits hit technical issues
<60s
from end-of-call to signed note
+$60/pt/mo
average CCM revenue uplift
98%
patient satisfaction

CHEER ended our 10-minutes-late-because-of-tech problem overnight. Patients click a link and we're in the visit.

Dr. Priya Shah · Behavioral Health, Boston MA
How CHEER works

Up and running in three steps.

Plug in, train on your templates, go live. Most teams ship in under a week.

01

Invite

Invite patients with a single click by email or SMS. Fast, simple and built into your workflow — no logins for patients.

02

Check-in

Patients check in effortlessly and arrive ready to start. You get visibility and control over who's ready, who's late and who needs help.

03

Patient queue

See who's waiting, message patients and start the session whenever you're ready — like a virtual waiting room you actually control.

04

Consult

Launch a secure HD video consultation with one click. CRUSH scribes in the background, RPM devices stream in, the note lands in your EHR.

Zero-install for patients
Works on any browser, any device — including grandma's.
Scribed by default
Every CHEER visit is CRUSH-scribed unless you turn it off.
CCM & RPM ready
Time tracking and eligible-encounter detection turns telehealth into a revenue line.
What CHEER does

Built for the way you actually work.

Specialty-aware, EHR-aware, and tuned to your team's rhythm — not a one-size template.

One-link visits

No app, no account, no IT call ten minutes before the visit — just cheer.s10.ai/yourname.

Adaptive HD video

Crystal-clear video that auto-adjusts to any connection — no drops, no lag.

Group calls

Bring family members, specialists, or interpreters into the same secure session.

Screen share

Walk patients through results, treatment plans or educational content in real time.

Annotation

Draw, highlight and point directly on shared content to clarify guidance.

File transfer

Send and receive documents, lab results or images securely during the visit.

In-call chat

In-visit messaging keeps notes, links and instructions handy without breaking flow.

Recording

Capture key moments or record the full consult for documentation and follow-up.

Virtual backgrounds

Maintain a professional, distraction-free presence from anywhere you practice.

Scribing always-on

CRUSH listens to every visit by default — coded note in the EHR <60s after.

RPM device hub

BP cuffs, scales, glucose meters and pulse-ox streamed into the visit.

CCM & RPM billing

Auto time tracking and monthly billing-ready exports turn telehealth into a revenue line.

Outcomes & integrations

Real results. In the stack you already use.

CHEER plugs into your EHR, telephony and helpdesk — no rip-and-replace, no API project on your side.

<1%
Visits with tech issues
<60s
Time to signed note
+$60
Per patient / month CCM
98%
Patient satisfaction
99.9%
Uptime SLA
50ms
Average video latency
EHR
EpicathenahealtheClinicalWorksNextGenElationDrChronoSimplePractice
Devices (RPM)
BP cuffsGlucometersPulse oximetersSmart scalesSpirometers
Comms
Twilio SMSEmailWhatsAppGoogle Meet bridge
Add-ons
CRUSH AI ScribeBRAVO ReceptionistInterpreter (50+ languages)WhiteboardAssessments (PHQ-9, GAD-7)Patient instructions
Compliance & security
HIPAASOC 2 Type IIGDPRPHIPA / PIPEDAHITECH

Encrypted in transit and at rest. BAAs available. Zero training on PHI.

Explore CHEER

Every feature, in depth.

Each feature has its own page with workflow, outcomes and FAQs.

01How quickly can I get started?
Most practices launch their first visit in under 60 seconds — just share your cheer.s10.ai room link.
02How does CHEER fit into day-to-day clinical workflows?
Invite → check-in → patient queue → consult. The same flow as an in-office visit, just online — with CRUSH scribing and EHR sync built in.
03Can providers manage multiple patients or back-to-back visits?
Yes — the patient queue shows everyone waiting. Message patients, jump between rooms and start sessions whenever you're ready.
04Is CHEER a good fit for my practice size?
From solo practitioners to multi-site groups. Per-provider rooms, branded URLs and group billing all scale with you.
05What devices and browsers does CHEER support?
Any modern browser on iOS, Android, Mac, Windows or Chromebook. Patients never install anything.
06Does CHEER replace our EHR's telehealth?
It can — and most clients do switch. CHEER is simpler, more reliable and includes CRUSH scribing.
07Is BAA included?
Yes — every account, every plan, signed automatically at provisioning.
08Is the scribing really automatic?
Yes — CRUSH listens to every CHEER visit by default and drops a coded note into your EHR within 60 seconds of hang-up. You can toggle it off per visit.
09How do CCM and RPM billing work?
CHEER auto-tracks eligible time, detects qualifying encounters and exports billing-ready CPT codes (99490, 99457, etc.) so telehealth becomes a revenue line.
10Which RPM devices are supported?
BP cuffs, glucometers, pulse oximeters, smart scales and spirometers stream readings directly into the visit and the note.
11Can I bring family or specialists into a visit?
Yes — group calls support multiple participants including family members, specialists and interpreters in 50+ languages.
12What if a patient has a slow connection?
Adaptive HD video auto-adjusts bitrate and falls back to audio-only if needed. <1% of visits hit technical issues.
13Can patients join from a phone?
Yes — any modern mobile browser, no app install. SMS or email link, one tap, in the visit.
14Is screen share, chat, recording and annotation included?
All included — share screen, draw on shared content, send files, in-call chat and full visit recording with one click.
15Will CHEER work in my country?
Yes — HIPAA, GDPR, PHIPA/PIPEDA and HITECH compliant, with global infrastructure and 50ms average video latency.
16How is it priced?
Per-provider monthly, unlimited visits. No per-minute fees. Group and enterprise pricing available.
17Can we use our own branded URL?
Yes — branded URLs (e.g. cheer.s10.ai/yourname or your own subdomain) per provider or location.
15-min walkthrough on your workflow

See CHEER in your specialty.

Join a live CHEER visit with ambient scribing and RPM in one place — your workflow, your EHR. No slides, no fluff.

  • Free 15-min consultation
  • Custom implementation plan
  • No setup fees · no contracts
Clinician FemaleClinician Male1K+
4.9
Trusted by 1,000+ clinicians worldwide
HIPAASOC 2GDPR
<1%
of visits hit technical issues
<60s
from end-of-call to signed note
+$60/pt/mo
average CCM revenue uplift
98%
patient satisfaction

CHEER ended our 10-minutes-late-because-of-tech problem overnight. Patients click a link and we're in the visit.

Testimonial ClinicianDr. Priya Shah · Behavioral Health, Boston MA