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AI Agent for Front Office—Phone & Chat Ready

Automate Scheduling, Help Reduce No-Shows, and Support an Elevated Patient Experience!

Integrated seamlessly with your PMS/EHR, CRM, Telephony & Tools

How BRAVO Works: AI-Powered Care Coordination

Discover how BRAVO transforms your front office workflow with healthcare call center and chat automation.

Incoming Call
Call Answered

"Hi, I'd like to schedule an appointment..."

EHR Connected

Faster Check-Ins. Smarter Scheduling. Improved Coordination.

Our AI Agent take care of the front desk — your team focuses on care.

AI-powered assistance handling patient calls and messages, automated scheduling, clinical follow-ups, and intake with voice optimization and call system integration—available 24/7.

24/7 AI-Powered Patient Interaction

  • AI Chat & Phone Agents – Automate multilingual patient interactions
  • 24/7 Availability – Never miss an inquiry, scale effortlessly within its scope
  • Seamless Scheduling – AI-driven booking, rescheduling & reminders

Help Reduce No-Shows & Boost Revenue

  • Smart Reminders & Follow-Ups – Minimize cancellations
  • Automated Workflows – Handle appointments, refills, intake
  • Revenue Protection – Aims to reduce denials through improved data capture, RCM support

Overcome Staffing Shortages with AI Support

  • AI Task Assignment – Smart delegation to the right person or system
  • Seamless Integration – Connects with many common EHR, CRM, PMS
  • Smarter Referrals – Automates aspects of triage & care coordination under clinical guidance

More Efficiency. Less Admin. Supported Patients.

Front Office, Fully Automated with AI

One powerful assistant to streamline patient engagement, scheduling, intake, and admin tasks — all in one place.

APRIL 2025
Appointment Reminder

Appointment Management

AI-powered scheduling system handles bookings, reschedules & follows up with patients

  • •Auto-schedules, confirms & reminds patients
  • •Manages cancellations & reschedules efficiently
  • •Follows up automatically to help minimize no-shows
REFILL REQUEST

Refill Processing

Streamlined medication refill handling with built-in verification and provider review queues

  • •Verifies patient identity & medication details
  • •Confirms pharmacy preference automatically
  • •Drafts & processes refills for submission to providers instantly
PATIENT REGISTRATION
MATCH

Patient Registration & Check-In

Fast digital onboarding solution for a more seamless patient experience

  • •Guides patients through efficient registration
  • •Handles insurance & demographic updates
  • •Integrates directly with your preferred practice EHR
CHIEF COMPLAINT
HISTORY
VITALS
PATIENT SUMMARY

Pre-Visit Assistance

Intelligent preparation for more productive patient visits

  • •Captures chief complaints & medical history
  • •Prepares preliminary notes for providers to review and finalize
  • •Aims to reduce documentation time by up to 70%

Patient Education & Adherence

Personalized health information & medication reminders based on approved content

  • •Delivers tailored health education content as directed
  • •Sends automated medication reminders
  • •Supports improved treatment outcomes through adherence
75%
PHQ-9
GAD-7
AUDIT
RISK ASSESSMENT
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🙂
😊

Preventative Care & Risk Assessments

Proactive screening and health monitoring tools to support clinical decisions

  • •Administers PHQ-9, GAD-7 and other assessments for clinical interpretation
  • •Identifies at-risk patients automatically for clinician review
  • •Supports timely preventative care interventions

One AI agent - many front office tasks can be streamlined or automated

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