Patients heard, not on hold.
BRAVO picks up every patient call in under a second — overflow, lunch breaks, nights and weekends — books straight into your schedule, verifies insurance, handles refills, and follows up by SMS.
“We replaced an entire phone-tree IVR with BRAVO. Patient complaints dropped to zero in the first month.”
Up and running in three steps.
Plug in, train on your templates, go live. Most teams ship in under a week.
Train BRAVO on your clinic
We scan your website and policies to build an editable knowledge base — hours, parking, visit types, prep instructions — and set your voice, greeting and escalation rules.
Forward your calls
Port your number or forward overflow, after-hours and lunch-rush calls from your existing line. No new hardware, no IT project — our team handles the setup.
Calls handled, not just logged
BRAVO answers in under a second, books into your PMS in real time, runs refills and verification, texts patients back, and warm-transfers anything that needs a human.
Built for the way you actually work.
Specialty-aware, EHR-aware, and tuned to your team's rhythm — not a one-size template.
Sounds like your clinic, not a vendor
Natural conversational voice with your greeting, name, tone and scripts — most patients can't tell it's AI.
One inbox for every channel
Phone, SMS, WhatsApp and web chat unified in a single shared inbox with two-way texting built in.
Real scheduling, not a callback queue
Respects provider templates, visit types, blocks and booking rules — books on the call, in real time.
Insurance verification on the call
270/271 eligibility across 900+ payers in seconds, so patients hear coverage before they hang up.
Refill triage
Routine refills cleared end-to-end; controlled substances and clinical questions escalated with full context.
Trained on your clinic's info
Scans your website and policies to build an editable knowledge base — parking, hours, prep instructions, all answered accurately.
Real results. In the stack you already use.
BRAVO plugs into your EHR, telephony and helpdesk — no rip-and-replace, no API project on your side.
Encrypted in transit and at rest. BAAs available. Zero training on PHI.
Every feature, in depth.
Each feature has its own page with workflow, outcomes and FAQs.
Calls
Every patient call answered. Zero hold times. Zero staff required.
- BRAVO's AI phone agent automates multilingual patient calls with 24/7 availability, handling scheduling, rescheduling, cancellations, prescription refills, and clinical triage routing.
- Practices using BRAVO see 50% fewer no-shows and eliminate the overhead cost of a front-desk phone queue.
Chat
Instant patient engagement. Every channel. Zero wait.
- BRAVO's AI chat agent automates patient interactions across web chat, messaging platforms, and patient portals — answering questions, collecting intake forms, confirming appointments, and routing escalations to staff.
- Practices see 80% faster patient intake and dramatically reduced front-desk interruptions.
Every patient email sent on time. Automatically. Personally.
- BRAVO's email automation layer handles the full patient communication lifecycle — confirmation emails, pre-visit instructions, after-visit summaries, preventive care reminders, and billing notifications — all generated and sent automatically from clinical context.
- Practices recover hours of admin time daily while improving patient engagement.
Insurance Verification
Insurance verified automatically. Claims paid faster. Denials stopped at the source.
- BRAVO automates insurance eligibility verification and prior authorization workflows, running real-time checks against payer systems before every visit and surfacing coverage issues early.
- Practices using BRAVO's RCM automation see 45% faster payments and a significant reduction in claim denials from eligibility errors.
Experience BRAVO — your way.
Guided walkthrough or hear BRAVO live — getting started takes under two minutes.
Book a live demo
15-min call — see BRAVO handle real patient scenarios on your workflow, your scheduling rules, your EHR.
- Free 15-min consultation
- Custom implementation plan
- No setup fees, no contracts
Call BRAVO directly
Experience it as your patients would. Pick up the phone, book a fake appointment, ask for a refill — see how she handles it.
This is what your patients will hear.
Real conversations. Scheduling, refills, pre-visit prep and follow-ups.
01Does BRAVO replace my receptionist?
02Can BRAVO use our existing phone number?
03Will it sound like a robot to my patients?
04What about after-hours and clinical urgency?
05Which telephony providers does BRAVO work with?
06Does BRAVO write back to our EHR/PMS?
07What languages does it speak?
08What can BRAVO actually do on a call?
09Will BRAVO ever transfer to a human?
10Is patient PHI safe?
11How long does setup take?
12How is BRAVO priced?
13Can we customise the voice and persona?
14What reporting do we get?
See BRAVO in your specialty.
Hear BRAVO answer a live call — your scripts, your phone tree, your EHR. No slides, no fluff.
- Free 15-min consultation
- Custom implementation plan
- No setup fees · no contracts
1K+“We replaced an entire phone-tree IVR with BRAVO. Patient complaints dropped to zero in the first month.”
Rina Cole, Operations Lead · Family Care Group, Denver CO