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S10.AI
AI Agents · Custom AI Team

Hire an AI teammate. Live in days, not months.

AI Nurse, Pharmacy Tech, MA and Admin agents trained on your protocols, your formulary and your SOPs — supervised by your team.

4.9 · 1,000+ providersHIPAA · SOC 2 Type II · GDPR
AI Team · live demo
Live agents · supervised
4 active
AI Nurse
Post-op day-2 triage · Mr. Hayes
AI Pharm Tech
Refill verify · metformin 1000mg
AI MA
Pre-visit intake · 9:00 schedule
AI Admin
Prior auth · MRI lumbar
3.87M
agent workflows run
1 FTE
of capacity unlocked per agent on average
<7 days
from kickoff to a live custom agent
24/7
patient outreach without staff burnout

Our AI Nurse handles every diabetes follow-up between visits. A1Cs are down across the panel without adding a single hire.

Dr. Aaron Liu, Medical Director · Cascade Primary Care, Seattle WA
How AI Team works

Up and running in three steps.

Plug in, train on your templates, go live. Most teams ship in under a week.

01

Pick a role

Choose AI Nurse, MA, Pharmacy Tech, Admin or a custom role. Each ships with vetted protocols you can edit.

02

Encode your SOPs

Describe the workflow in plain English. We turn it into a deterministic, supervised playbook — no engineering on your side.

03

Deploy with oversight

Agents run under your clinician supervision with full audit logs and human escalation paths. Go live in under a week.

<7 days to live
Most agents go from kickoff call to live deployment in under a week.
Your protocols, not ours
Encoded from your SOPs — never generic, never off-script.
Human-in-the-loop by default
Every clinical action is supervised. You stay in control.
What AI Team does

Built for the way you actually work.

Specialty-aware, EHR-aware, and tuned to your team's rhythm — not a one-size template.

AI Nurse & MA

Triage, intake, post-op follow-up and chronic disease check-ins on your protocols.

AI Pharmacy Tech

Refills, prior auths and medication reconciliation, end-to-end.

AI Admin

Records requests, FMLA / disability forms, prior auths and inbox triage.

Workflow builder

Describe the workflow in plain English. We encode and deploy it.

Multi-agent orchestration

Agents collaborate on long-running tasks under your oversight.

Works with any system

Plugs into any EHR or PMS via FHIR, HL7 or clinical RPA bots — no APIs to build, no rip-and-replace.

Outcomes & integrations

Real results. In the stack you already use.

AI Team plugs into your EHR, telephony and helpdesk — no rip-and-replace, no API project on your side.

<7 days
Time to live
1 FTE
Capacity per agent
100+
EHRs natively
7,000+
Integrations
24/7
Patient outreach
HITL
Human-in-the-loop default
EHR & PMS
Works with any EHR or PMS
Pharmacy & RCM
Works with any pharmacy & RCM platform
Automation
Works with any app or tool
Compliance & security
HIPAASOC 2 Type IIGDPRHITRUST

Encrypted in transit and at rest. BAAs available. Zero training on PHI.

Explore AI Team

Every feature, in depth.

Each feature has its own page with workflow, outcomes and FAQs.

01Who is legally responsible for the agent's actions?
You are — the agent runs under your supervising clinician, just like a human MA or tech. We provide the tools, audit trails and human escalations.
02What if our workflow is unique?
Most are. We start from a template and customise — no engineering on your side, typically live in under a week.
03What roles can the AI team cover?
AI Nurse (triage, post-op check-ins), AI MA (intake, pre-visit packets, results follow-up), AI Pharmacy Tech (refills, prior-auth, med rec), AI Admin (scheduling escalations, prior-auth submission, denials) — or any custom role you define.
04How is this different from a chatbot?
Agents are goal-driven, supervised and have tools — they read your EHR, call payers, submit forms, and hand off to humans. A chatbot just answers questions.
05Will agents actually act, or only suggest?
Both — you control the autonomy level per task. Some actions are auto-executed, others queue for one-click human approval. Every step is logged.
06How do you prevent hallucinations and unsafe actions?
Deterministic playbooks, tool-use guardrails, confidence thresholds, mandatory citations for clinical content, and human-in-the-loop on anything irreversible.
07Which EHRs do agents work with?
Any EHR or PMS — natively integrated with 100+ systems including Epic, Cerner, athenahealth, eClinicalWorks, Elation, NextGen, DrChrono and SimplePractice.
08What about pharmacy, RCM and external systems?
Agents connect to any pharmacy, RCM, payer portal or third-party app — via FHIR and HL7 where standards exist, and our clinical RPA bots everywhere else. No Zapier, no REST API project on your side.
09Can patients tell they're talking to an agent?
Yes — agents identify themselves up front. They're polite, on-script, and transfer to a human whenever the patient asks or the protocol requires it.
10How do we monitor and audit what agents do?
Real-time activity feed, full transcripts, action logs, override history and exportable audit trails per patient, agent and role.
11Is patient data safe?
HIPAA, SOC 2 Type II, GDPR and HITRUST. PHI is encrypted in transit and at rest. Your data never trains shared models.
12How is it priced?
Per-agent monthly pricing — roughly the cost of a single FTE per agent, with capacity equivalent to 1 full-time employee. Volume pricing for multi-agent deployments.
13What does onboarding look like?
Discovery → SOP mapping → integration → pilot under supervision → go-live. Most teams launch their first agent in under 7 days with no engineering required.
15-min walkthrough on your workflow

See AI Team in your specialty.

See the AI Team handle real tasks across your stack — your protocols, your EHR, your tools. No slides, no fluff.

  • Free 15-min consultation
  • Custom implementation plan
  • No setup fees · no contracts
Clinician FemaleClinician Male1K+
4.9
Trusted by 1,000+ clinicians worldwide
HIPAASOC 2GDPR
3.87M
agent workflows run
1 FTE
of capacity unlocked per agent on average
<7 days
from kickoff to a live custom agent
24/7
patient outreach without staff burnout

Our AI Nurse handles every diabetes follow-up between visits. A1Cs are down across the panel without adding a single hire.

Testimonial ClinicianDr. Aaron Liu, Medical Director · Cascade Primary Care, Seattle WA