Every patient call answered. Zero hold time.
A natural-voice AI phone agent that picks up in under a second, books visits, processes refills, verifies insurance and routes clinical questions — 24/7, in 60+ languages.
An AI receptionist that handles the phone end-to-end.
Sub-second pickup, 24/7
No hold queue, no voicemail black hole — every patient gets a human-quality conversation.
Real scheduling into your EHR
Books, reschedules and cancels while respecting provider templates and visit-type rules.
Refill triage end-to-end
Routine refills cleared; controlled substances always escalated to the prescribing clinician.
Insurance verified on the call
270/271 eligibility checks against 900+ payers complete during the conversation.
Multilingual by default
Natural-voice conversation in 60+ languages with accent recognition.
Warm transfer with context
When a human is needed, BRAVO hands off with the full call summary attached.
Voice automation that covers every hour and every channel.
High-volume Front Desk
Replace the IVR with conversation.
- Same-day appointment booking
- Directions, hours and prep instructions
- Auto-confirms and reschedules
After Hours & Weekends
Cover every hour without staff overhead.
- Triage on your protocols
- On-call clinician escalation for red flags
- After-hours refill intake
Outbound Campaigns
Recall, reactivation and prep at scale.
- Annual wellness recall
- Overdue-screening outreach
- Pre-visit confirmation calls that cut no-shows
Real feedback from healthcare professionals.
“We replaced an entire phone-tree IVR with BRAVO. Patient complaints dropped to zero in the first month.”
“Same-day refill volume is handled before our team logs in.”
01Can BRAVO use our existing phone number?
02What about after-hours triage?
03How are controlled substances handled?
04How is patient identity verified?
Hear BRAVO answer a real patient call.
Call our demo line and try BRAVO yourself.