Facebook tracking pixel
Back to Templates
Registered Nurse
20-25 minutes

Standard NHS Hospital Referral Letter for Patient Template

The s10.ai Generic NHS Hospital Referral Letter template is a vital resource for healthcare providers, especially nurses, to enhance the efficiency of the referral process to specialists. This template guarantees that all critical information is conveyed effectively to both the patient and the hospital, detailing the hospital's role in patient care management. It underscores the significance of seamless coordination between primary and secondary care services, thereby alleviating administrative tasks for GPs. Perfectly suited for NHS environments, this template ensures adherence to NHS England's standards and boosts the overall efficiency of patient care.

3,535 uses
4.6/5.0
J
Jordan Patel
Template Structure

Organized sections for comprehensive clinical documentation

[s10.ai]
[s10.ai Address]
[s10.ai Contact Number]
[s10.ai Email]
[Date]
Re: Hospital Referral
Dear [Patient Name],
Your GP at [s10.ai] has referred you to see a specialist at [Hospital Name / Department] regarding [Briefly describe the reason for referral]. While awaiting your appointment, your GP has arranged [List any tests, scans, or investigations that have been ordered] that may assist with the specialist’s assessment.
As you may be aware, general practice is currently experiencing increasing workload pressures due to administrative tasks that should be managed by other NHS services. To improve this situation and ensure better patient care, NHS England has introduced measures clarifying the responsibilities of hospitals when a GP refers a patient.
When a referral is made, it is the responsibility of the hospital and specialist team to:
- Arrange any necessary onward referrals to another specialty if required for a problem related to the initial referral.
- Arrange and carry out any recommended blood tests, scans, or other investigations.
- Communicate the results of such tests or investigations directly with you, rather than directing you back to your GP for results.
- Provide any prescriptions needed for treatment, including for infections identified during their investigations, instead of advising you to contact your GP for prescriptions.
- Offer a direct point of contact for any queries related to your treatment, referrals, or investigations, rather than advising you to contact your GP.
- Issue a fit note (sick note) if required, covering the full period of time you are advised to remain off work.
- Address any concerns regarding appointment wait times directly with you. If you feel your wait is too long, the hospital team should manage this, rather than directing you to ask your GP to intervene.
- Avoid automatically discharging you for unintentional missed appointments and instead offer a rescheduled appointment where appropriate.
At [s10.ai], we fully support this approach to improving the coordination of care between primary and secondary services. If we determine that your specialist is not fulfilling these obligations, you will be advised to contact their team directly.
We appreciate your understanding and support, as this will allow us to dedicate more time to direct patient care.
If you have any further questions regarding your referral, please contact [s10.ai Contact Details].
Yours sincerely,
[GP Name]
[s10.ai]
[s10.ai Contact Information]
Sample Clinical Note

Example of completed documentation using this template

Greenfield Health Centre
123 Health Street, London, SW1A 1AA
020 7946 0958
greenfieldhc@nhs.net
1 November 2024
Re: Hospital Referral
Dear John Smith,
Your GP at Greenfield Health Centre has referred you to consult a specialist at St. Mary's Hospital, Cardiology Department concerning your recent episodes of chest pain and breathlessness. While you await your appointment, your GP has scheduled an ECG and blood tests to aid the specialist’s evaluation.
As you may know, general practice is currently facing increased workload pressures due to administrative tasks that should be handled by other NHS services. To address this and ensure enhanced patient care, NHS England has implemented measures clarifying the responsibilities of hospitals when a GP refers a patient.
When a referral is made, it is the responsibility of the hospital and specialist team to:
- Arrange any necessary onward referrals to another specialty if required for a problem related to the initial referral.
- Arrange and conduct any recommended blood tests, scans, or other investigations.
- Communicate the results of such tests or investigations directly with you, rather than directing you back to your GP for results.
- Provide any prescriptions needed for treatment, including for infections identified during their investigations, instead of advising you to contact your GP for prescriptions.
- Offer a direct point of contact for any queries related to your treatment, referrals, or investigations, rather than advising you to contact your GP.
- Issue a fit note (sick note) if required, covering the full period of time you are advised to remain off work.
- Address any concerns regarding appointment wait times directly with you. If you feel your wait is too long, the hospital team should manage this, rather than directing you to ask your GP to intervene.
- Avoid automatically discharging you for unintentional missed appointments and instead offer a rescheduled appointment where appropriate.
At Greenfield Health Centre, we fully support this approach to improving the coordination of care between primary and secondary services. If we determine that your specialist is not fulfilling these obligations, you will be advised to contact their team directly.
We appreciate your understanding and support, as this will allow us to dedicate more time to direct patient care.
If you have any further questions regarding your referral, please contact 020 7946 0958.
Yours sincerely,
Nurse Jane Doe
Greenfield Health Centre
123 Health Street, London, SW1A 1AA
020 7946 0958
Clinical Benefits

Key advantages of using this template in clinical practice

  • Enhance your clinical workflow with our comprehensive Hospital Referral Template, designed to streamline communication between general practitioners and specialists. This template ensures seamless coordination of care by clearly outlining the responsibilities of hospital teams when a patient is referred. It emphasizes the importance of hospitals managing onward referrals, conducting necessary tests, and directly communicating results to patients, thereby reducing the administrative burden on GPs. By adopting this template, healthcare providers can improve patient satisfaction, optimize resource allocation, and focus more on direct patient care. Explore the benefits of implementing this template to enhance your practice's efficiency and patient outcomes.
Frequently Asked Questions

Common questions about this template and its usage

Ready to transform your practice?

Join thousands of clinicians already using S10.AI to reduce administrative burden and improve patient care.

Standard NHS Hospital Referral Letter for Patient | Medical Chart Template