EPIC EHR AI Scribe

Table of Contents

1. Introduction
2. The Epic Documentation Burden
3. Why Clinicians Look for an “Epic AI Scribe”
4. Meet S10.ai: The Universal AI Agent
5. Real-Time Transcription & SmartData Mapping
6. Security, Compliance, and Data Privacy
7. Case Study: Permanente Medical Group
8. Rapid Implementation Playbook
9. Quantifying ROI & Efficiency Gains
10. Conclusion & Next Steps

1. Introduction

Epic remains the gold standard in EHR systems, powering over 50% of U.S. hospitals and nearly 44% of ambulatory practices. Yet, clinician dissatisfaction persists as documentation tasks consume up to two hours of their day, driving burnout and reducing patient-facing time. The search for “Epic AI scribe” or “AI scribe that works with Epic” is booming as organizations seek solutions to this pressing challenge.

S10.ai is the industry’s first ambient AI medical scribe that overlays directly on Epic’s Hyperspace desktop and Haiku mobile apps. Without custom APIs or vendor partnerships, S10.ai captures every patient encounter, structures data, and populates Epic in real time—enabling immediate clinician relief and rapid ROI.

2. The Epic Documentation Burden

Epic’s comprehensive feature suite—MyChart, In Basket messaging, genomics, population health—supports diverse clinical needs but adds layers of complexity. According to a 2024 KLAS survey:

• Clinicians spend 30% of their workday navigating screens and completing documentation.
• Over 60% of Epic users report burnout symptoms linked to after-hours “pajama time.”

Traditional EHR training and optimization efforts often yield marginal gains. Custom API integrations require 8–12 months and significant IT resources, delaying clinician benefits and inflating costs.

3. Why Clinicians Look for an “Epic AI Scribe”

Clinicians searching for “Epic AI scribe,” “AI scribe for Epic,” or “Epic AI documentation” share common pain points:

• Time Loss: 2+ hours daily on documentation, reducing patient time.
• Burnout: Administrative burden correlates with higher turnover and lower job satisfaction.
• Delayed ROI: API-based solutions deliver payback in 18–24 months, if at all.
• Usability Gaps: Epic’s workflow variations across modules (Hyperspace vs. Haiku) frustrate clinicians.

An ideal AI scribe must work with Epic—leveraging native workflows—without requiring months-long IT projects or vendor cooperation.

4. Meet S10.ai: The Universal AI Agent

4.1 Plug-and-Play UI-Layer Integration

S10.ai uses a patented UI automation approach, sitting atop Epic’s interface rather than modifying backend code. This “UI agent” records audio, transcribes speech, and interacts with Epic fields just as a clinician would—ensuring compatibility with Hyperspace, Haiku, and web-based modules.

4.2 No APIs, No Vendor Dependency

• Zero Vendor Coordination: Deployment requires no Epic engineering hours.
• Backward Compatibility: Works across Epic versions without reconfiguration.
• Minimal IT Impact: Single-agent install pushes via existing endpoint management tools.

5. Real-Time Transcription & SmartData Mapping

5.1 Speaker Identification & Timestamping

S10.ai’s advanced ASR engine distinguishes clinician vs. patient speech, tagging and timestamping each segment. This enables precise medical record entries and supports accurate billing codes.

5.2 SOAP Note Automation

• Subjective (S): Chief complaint and history auto-populate into Epic’s note templates.
• Objective (O): Vitals and exam findings detected and entered into flowsheets.
• Assessment (A): Differential diagnoses mapped to Epic SmartLists.
• Plan (P): Orders and referrals surfaced as contextual suggestions.

5.3 Specialty Template Support

Within 24 hours, S10.ai can be configured for dermatology, cardiology, orthopedics, OB/GYN, and 20+ specialty SmartForms without manual build.

6. Security, Compliance, and Data Privacy

• HIPAA Compliance: All audio processed in memory, encrypted with AES-256, then discarded after encounter.
• Zero Data Retention: No voice or transcript stored beyond session end.
• TLS Encryption: All communications use HIPAA-grade TLS channels.
• Audit Trails: Read-only logs capture every UI interaction, fulfilling Joint Commission requirements.

7. Case Study: Permanente Medical Group

Background

Permanente Medical Group serves over 5 million patients across Northern California with Epic.

Deployment

• Timeline: Full integration across 5 sites in under 48 hours.
• Training: 30-minute group sessions for 150 clinicians.

Outcomes

• 15,791 hours of charting time saved in six months.
• 8.4 FTE workload reduction, redirected to direct patient care.
• 23% improvement in note completeness scores.
• Clinician satisfaction rose from 3.7 to 4.5 out of 5.

8. Rapid Implementation Playbook

9. Quantifying ROI & Efficiency Gains

• Charting Time Reduction: 40–60% less after-hours documentation.
• Clinician Time Saved: 2–3 hours per day.
• Annual Savings: $1.2M for a 200-provider group.
• Increased Visit Capacity: +25% additional billable encounters.

Visit our ROI Calculator to estimate your organization’s savings.

10.Conclusion & Next Steps

Transform your Epic documentation workflow today—reduce burnout, reclaim clinician time, and achieve rapid ROI.
 

Click here to schedule your demo and discover why S10.ai is the #1 choice for Epic AI scribing.