Facebook tracking pixel

99213 CPT Code: Established Patient Office or Outpatient Visit, 20-29 Minutes

Dr. Claire Dave

A physician with over 10 years of clinical experience, she leads AI-driven care automation initiatives at S10.AI to streamline healthcare delivery.

TL;DR The 99213 CPT code covers 20-29 minute office/outpatient visits for established patients in United States, managing stable chronic conditions (e.g., diabetes) or low-to-moderate issues. Physicians, nurse practitioners, and others can use it with accurate time documentation and detailed service records to ensure compliance and reimbursement. Avoid errors like overcoding or poor documentation to optimize revenue cycle management.
Expert Verified

 

Key Takeaways

  • What is 99213 CPT Code?: Covers 20-29 minute office or outpatient visits for established patients, ideal for managing stable chronic conditions like diabetes or hypertension.
  • Time Precision: Visits must be documented accurately between 20-29 minutes to ensure compliant billing.
  • Eligible Providers: Used by physicians, nurse practitioners, physician assistants, and clinical psychologists in the U.S.
  • Best Practices: Thorough documentation of visit duration, assessments, and medical necessity is critical for reimbursement and compliance.
  • Example Use Case: A 25-minute follow-up for a patient in [City, State] managing diabetes, including blood sugar review and medication adjustments.

 

What is the 99213 CPT Code?

 

The 99213 CPT code is a billing code for established patient office visits or outpatient visits lasting 20-29 minutes. It’s widely used across the U.S., for managing chronic conditions (e.g., diabetes, hypertension, asthma) or addressing low-to-moderate severity issues. At s10.ai, we help healthcare providers nationwide streamline medical billing and revenue cycle management using this code. Proper documentation ensures compliance, maximizes reimbursement, and minimizes audit risks.

 


Understanding the 99213 CPT Code

 

The 99213 CPT code is used for evaluation and management (E/M) services for an established patient. The American Medical Association (AMA) defines it as a visit requiring a medically appropriate history and/or examination and a low level of medical decision-making.When using time as the basis for code selection, the visit must be between 20 and 29 minutes on the date of the encounter.

This code is typically used for follow-up visits for patients with stable chronic conditions or acute, uncomplicated injuries. For example, a patient with well-managed hypertension returning for a blood pressure check and medication review would be a classic case for using the 99213 code.

 

Services Covered Under 99213 CPT Code

Service Description

Evaluation & Management Comprehensive health review, including history, physical exam, and medical decisions.

Chronic Condition Care Ongoing management of conditions like diabetes, hypertension, or asthma.

Patient Counseling Guidance on treatment plans, medication adjustments, or lifestyle changes.

Diagnostic Testing Ordering and interpreting lab tests or imaging for patient care.


Who Can Use the 99213 CPT Code?

Healthcare providers and across the U.S. can use this code, including:

  • Physicians: MDs and DOs managing patient care.
  • Nurse Practitioners: Advanced nurses providing comprehensive care.
  • Physician Assistants: Licensed professionals under physician supervision.
  • Clinical Psychologists: Mental health providers offering therapy services.


How to Use the 99213 CPT Code

For accurate medical billing and compliance, s10.ai recommends:

  • Document Exact Time: Record the precise duration (e.g., 25 minutes for a diabetes follow-up).
  • Detail Services: Include assessments, management plans, and actions like ordering tests or referrals.
  • Prove Medical Necessity: Justify the visit’s purpose, such as managing a chronic condition.


Reimbursement Rates for 99213 CPT Code

 

Reimbursement varies by insurance type and location. Below are average rates:

Insurance Type Average Reimbursement Rate

Medicare $92

Medicaid $75

Private Insurance $100


Disclaimer: Rates vary by region (e.g., [City, State]) and insurer.


Visit s10.ai for updated billing insights.


Benefits of the 99213 CPT Code

This code enhances patient care and practice efficiency for providers :


Benefit Description

Better Patient Management Supports regular monitoring of chronic conditions for improved outcomes.

Efficient Billing Simplifies coding for established patient visits, boosting cash flow.

Robust Documentation Encourages detailed records for compliance and audit readiness.

Improved Outcomes Regular visits lead to better health for patients.


Common Mistakes to Avoid with 99213 CPT Code

Avoid these pitfalls to prevent claim denials or audits:

  • Inaccurate Time Reporting: Don’t round up time (e.g., claiming 20 minutes for a 15-minute visit).
  • Incomplete Documentation: Ensure all assessments and plans are detailed.
  • Overcoding: Avoid using 99213 for visits that don’t meet criteria.
  • Missing Follow-Ups: Schedule regular check-ups for chronic conditions to maintain care quality.


99213 CPT Code vs. Other Codes

Compare 99213 with similar codes for clarity:


Code Description Session Duration

99212 Low-complexity established patient visit 10-19 minutes

99213 Moderate-complexity visit 20-29 minutes

99214 Higher-complexity visit 30-39 minutes

99215 High-complexity visit 40-54 minutes


Who Can Bill for 99213?

A variety of healthcare providers can use the 99213 CPT code, including:

  • Physicians (MDs and DOs)

  • Nurse Practitioners (NPs)

  • Physician Assistants (PAs)

  • Other qualified healthcare professionals providing E/M services to established patients in an outpatient setting.


Key Documentation Requirements for 99213

Accurate and thorough documentation is crucial for justifying the use of the 99213 CPT code and ensuring compliance. Here are the essential elements to include in your SOAP notes:

  • Chief Complaint: A concise statement describing the reason for the visit.

  • History of Present Illness (HPI): A detailed account of the patient's current symptoms.

  • Review of Systems (ROS): A review of the body systems relevant to the patient's chief complaint.

  • Past, Family, and Social History (PFSH): Relevant details of the patient's medical, family, and social history.

  • Physical Examination: A problem-focused or expanded problem-focused physical exam.

  • Assessment and Plan: A clear summary of the diagnosis and the plan for management, including any tests, procedures, or patient education.

  • Time: If billing based on time, document the total time spent with the patient, including face-to-face and non-face-to-face time on the date of the encounter.


The Power of AI in Streamlining 99213 Documentation

In today's digital-first healthcare landscape, AI-powered tools like S10.AI's CRUSH are revolutionizing clinical documentation. Here's how AI can help your practice:

  • Effortless SOAP Note Automation: AI scribes can listen to patient encounters and automatically generate accurate and comprehensive SOAP notes, saving you valuable time and reducing documentation burdens.

  • Improved Accuracy and Compliance: AI algorithms can help ensure that all necessary documentation components for the 99213 CPT code are included, reducing the risk of audits and claim denials.

  • Enhanced SOAP Note Quality: By capturing the nuances of the patient encounter, AI can help create more detailed and accurate medical records, leading to better patient care.

  • Time Savings for What Matters Most: By automating documentation, AI frees up healthcare professionals to focus on what they do best: providing exceptional patient care.

 

Comparing 99213 with Other E/M Codes

It's essential to differentiate the 99213 CPT code from its counterparts to ensure accurate billing. Here's a quick comparison:

CPT Code Description Time Complexity
99212 Established patient, straightforward MDM 10-19 mins Straightforward
99213 Established patient, low MDM 20-29 mins Low
99214 Established patient, moderate MDM 30-39 mins Moderate

 

Conclusion

The 99213 CPT code is critical for healthcare providers and nationwide managing established patient visits lasting 20-29 minutes. Eligible providers, including physicians and nurse practitioners, rely on accurate documentation for compliance and reimbursement. At s10.ai, we support providers with tools to optimize medical billing and patient care.


Disclaimer: This is informational content, not legal or medical advice. Consult professional guidelines for compliance.


Frequently Asked Questions

 

1. How Do Documentation Requirements for the 99213 CPT Code Differ from Similar Codes?

The 99213 CPT code requires detailed documentation reflecting a 20-29 minute established patient visit with low-to-moderate complexity . This includes recording the visit duration, patient history, assessments, and medical decision-making. In comparison:

  • 99212 CPT Code (10-19 minutes, low complexity): Documentation is simpler, focusing on basic patient history and minimal decision-making.
  • 99214 CPT Code (30-39 minutes, moderate complexity): Requires more extensive records, including detailed medical decision-making and comprehensive assessments.
  • 99215 CPT Code (40-54 minutes, high complexity): Demands in-depth documentation of complex decision-making and thorough evaluations.

Providers must align documentation with each code’s specific time and complexity to ensure accurate billing and compliance with medical coding regulations. Visit s10.ai for tools to streamline CPT code documentation.


2. How Does the 99213 CPT Code Impact Revenue Cycle Management for Healthcare Practices ?

Proper use of the 99213 CPT code enhances revenue cycle management for practices by ensuring accurate reimbursement for established patient visits. By documenting 20-29 minute visits and services like chronic condition management (e.g., diabetes or hypertension care), practices minimize claim denials and improve cash flow. Consistent use of this code also supports care continuity, boosting patient satisfaction and retention , which can drive referrals and long-term revenue. s10.ai offers billing solutions to optimize revenue cycle management for providers.


3. What Are Best Practices for Ensuring Compliance with the 99213 CPT Code?

To maintain compliance with the 99213 CPT code , healthcare providers should follow these best practices:

  • Accurate Time Tracking: Document the exact 20-29 minute duration of the visit (e.g., time spent on diabetes follow-up).
  • Detailed Notes: Record all evaluationsassessmentstreatment discussions, and actions like ordering tests.
  • Medical Necessity: Verify that the patient’s condition (e.g., stable chronic illness) justifies the billed level of care.
  • Staff Training: Stay updated on CPT coding guidelines through regular training.
  • Periodic Audits: Conduct routine reviews of coding practices to identify errors and ensure billing compliance.

s10.ai supports providers with tools and resources to maintain compliance and streamline medical billing.

For more insights on 99213 CPT code and billing solutions , visit s10.ai.

 

 

4. How do clinical examples assist in understanding the use of CPT codes?

How Clinical Examples Help Clarify CPT Code Use

Clinical examples make CPT codes more practical for everyday use by illustrating common healthcare scenarios where a specific code fits. These real-world cases help providers understand when it’s appropriate to use a code like 99213, such as a 25-minute diabetes follow-up or a blood pressure check for a patient with hypertension.

It’s important to remember that clinical examples don’t set strict boundaries on when a code can be applied—they’re meant to demonstrate the types of visits most typically associated with the code. By seeing relatable situations, providers can more confidently match medical documentation to coding requirements, ensuring accurate billing without second-guessing if their patient’s visit qualifies.

Ultimately, these examples serve as guidelines to clarify coding choices, making it easier to apply CPT codes correctly while still allowing flexibility for the diverse needs of patients.


5. What is the purpose of the CPT code set and how is it maintained?

The Purpose and Ongoing Maintenance of the CPT Code Set

The CPT code set serves as the foundational language for medical billing and documentation in the U.S., ensuring everyone—from insurance companies to providers—speaks the same language when reporting healthcare services. The main goal? To standardize how medical procedures are described, supporting efficient claims processing, fair reimbursement, and clear communication across the healthcare system.
This code set isn’t static. To stay relevant with advancements like telehealth, remote monitoring, and evolving care models, the CPT code definitions are regularly updated. Input comes directly from practicing providers and the broader healthcare community, guaranteeing the codes reflect current clinical practices and the demands of modern medicine (think: digital health and artificial intelligence). Through this continuous review and refinement, the CPT code set evolves alongside medical knowledge and technology, supporting today’s practices while paving the way for tomorrow’s innovations.


6. Where can additional resources and reference materials for CPT coding be found?

For more insights on 99213 CPT code and billing solutions, visit s10.ai.
Looking for more CPT coding guidance?

  • Explore additional CPT coding resources to stay up-to-date.

  • Access comprehensive reference materials for accurate coding and billing.

  • Find information on licensing CPT content for your practice or organization.

 

Practice Readiness Assessment

Is Your Practice Ready for Next-Gen AI Solutions?

People also ask

What are the documentation requirements for billing a 99213 CPT code for an established patient visit?

When billing a 99213 CPT code for an established patient office or outpatient visit, documentation must include a problem-focused history, an examination, and medical decision-making of low complexity. The visit should last between 20 to 29 minutes. Accurate documentation is crucial to ensure compliance and proper reimbursement. Clinicians should ensure that the patient's medical record reflects the nature of the visit and the time spent, which can help streamline the billing process and avoid potential audits.

How does the 99213 CPT code differ from other established patient visit codes like 99212 or 99214?

The 99213 CPT code is used for established patient visits that require a problem-focused history and examination with low complexity medical decision-making, typically lasting 20 to 29 minutes. In contrast, a 99212 code is for visits with straightforward decision-making and shorter duration, while a 99214 code involves moderate complexity decision-making and longer visits. Understanding these differences helps clinicians select the appropriate code, ensuring accurate billing and optimal practice management.

Can a telehealth visit qualify for a 99213 CPT code, and what are the criteria?

Yes, a telehealth visit can qualify for a 99213 CPT code if it meets the same criteria as an in-person visit: a problem-focused history, examination, and low complexity medical decision-making, with the visit lasting 20 to 29 minutes. It's important to document the virtual encounter thoroughly, including the technology used and patient consent for telehealth services. Embracing telehealth can enhance patient access and convenience, while still allowing for proper coding and billing practices.

Do you want to save hours in documentation?

Hey, we're s10.ai. We're determined to make healthcare professionals more efficient. Take our Practice Efficiency Assessment to see how much time your practice could save. Our only question is, will it be your practice?

S10
About s10.ai
AI-powered efficiency for healthcare practices

We help practices save hours every week with smart automation and medical reference tools.

+200 Specialists

Employees

4 Countries

Operating across the US, UK, Canada and Australia
Our Clients

We work with leading healthcare organizations and global enterprises.

• Primary Care Center of Clear Lake• Medical Office of Katy• Doctors Studio• Primary care associates
Real-World Results
30% revenue increase & 90% less burnout with AI Medical Scribes
75% faster documentation and 15% more revenue across practices
Providers earning +$5,311/month and saving $20K+ yearly in admin costs
100% accuracy in Nordic languages
Contact Us
Ready to transform your workflow? Book a personalized demo today.
Calculate Your ROI
See how much time and money you could save with our AI solutions.