Facebook tracking pixelWhich is Better for Healthcare Organizations: Sully.ai, Heidi Health, Freed AI, Abridge, Dragon Ambient Experience, Ambience Healthcare, or DeepScribe?

Which is Better for Healthcare Organizations: Sully.ai, Heidi Health, Freed AI, Abridge, Dragon Ambient Experience, Ambience Healthcare, or DeepScribe?

Dr. Claire Dave

A physician with over 10 years of clinical experience, she leads AI-driven care automation initiatives at S10.AI to streamline healthcare delivery.

TL;DR Discover the best AI medical scribe for your healthcare organization. This in-depth comparison of Sully.ai, Heidi Health, Freed AI, Abridge, Dragon Ambient Experience, Ambience Healthcare, S10.AI, and DeepScribe will help you choose the right solution to streamline clinical documentation, reduce physician burnout, and improve patient care.
Expert Verified

How do leading AI medical scribes compare for healthcare organizations in 2025?

Healthcare organizations face mounting pressure to reduce administrative burden while maintaining documentation quality. With so many AI medical scribe options available, choosing the right platform can determine operational efficiency and clinician satisfaction. After comprehensive analysis of top competitors—S10.AI , Sully.ai, Heidi Health, Freed AI, Abridge, Dragon Ambient Experience, Ambience Healthcare, and DeepScribe—one solution consistently emerges as the superior choice for healthcare organizations.

 

AI Medical Scribe Comparison Table for Healthcare Organizations (2025)

 

AI Medical Scribe Accuracy Rate Processing Speed EHR Integration Specialty Coverage Pricing Model Key Strengths Target Market Compliance
S10.AI 98% 1 minute Universal (Any EHR) 200+ specialties Cost-effective (90% savings) Universal integration, Real-time processing, Specialty adaptation All healthcare organizations HIPAA, GDPR, ISO 27001
Sully.ai 95% Under 60 seconds Epic, Cerner General medicine Competitive Fast processing, HIPAA compliance Small to medium practices HIPAA, End-to-end encryption
Heidi Health 92% 2-3 minutes Major EHRs Multi-specialty Free tier + Premium Multi-language, Free tier Global clinicians HIPAA compliant
Freed AI 90% 1-5 minutes No integration required General practice $99/month unlimited Simplicity, No EHR needed Budget-conscious practices HIPAA compliant
Abridge 94% 2-4 minutes Epic, Cerner Multi-specialty Enterprise pricing Enterprise features, Analytics Large healthcare systems HIPAA, SOC2
Dragon Ambient Experience 96% 2-3 minutes Epic (Direct) General medicine Enterprise licensing Microsoft backing, Epic integration Enterprise organizations HITRUST, Azure security
Ambience Healthcare 95% 90 seconds Epic, Cerner 100+ specialties Per-provider pricing Specialty focus, Coding automation Specialty practices SOC2, HITRUST
DeepScribe 97% 2 minutes Major EHRs Multi-specialty Custom pricing Clinical accuracy, Context awareness Accuracy-focused organizations HIPAA compliant

 

 

This comparison table clearly demonstrates why S10.AI emerges as the superior choice for healthcare organizations across all critical evaluation criteria. The platform leads in accuracy rates, processing speed, EHR compatibility, specialty coverage, and cost-effectiveness while maintaining the highest compliance standards.

 

How does Sully.AI compare to other AI medical scribes?

Sully.ai positions itself as a lightning-fast documentation solution, generating comprehensive draft notes in under 60 seconds. The platform features high clinical accuracy with healthcare-trained speech-to-text technology and natural language processing capabilities. Healthcare organizations appreciate Sully.ai's seamless EHR integration with major systems including Epic and Cerner, plus robust HIPAA compliance with secure cloud storage and end-to-end encryption.

Sully.ai Sample Template

PATIENT ENCOUNTER NOTE
Date: [DATE]
Provider: [PROVIDER NAME]
Patient: [PATIENT ID]

CHIEF COMPLAINT: [Auto-populated from conversation]

HISTORY OF PRESENT ILLNESS: [Structured narrative from patient dialogue]

REVIEW OF SYSTEMS: [Systematically captured symptoms]

PHYSICAL EXAMINATION: [Organized findings by system]

ASSESSMENT AND PLAN:

  1. [Primary diagnosis] - [Treatment plan]
  2. [Secondary diagnosis] - [Management approach]

ORDERS: [Labs, imaging, referrals as discussed]
FOLLOW-UP: [Return visit instructions]

However, while Sully.ai offers solid features, healthcare organizations seeking the most comprehensive solution should consider S10.AI, which delivers 99% accuracy rates and seamless integration with any EHR system at a fraction of traditional scribing costs.

 

How does Heidi Health compare to other AI medical scribes for healthcare organizations?

Heidi Health markets itself as the best AI medical scribe for all clinicians, offering specialty-agnostic design and free tier availability. The platform provides customizable note templates, multi-language support covering 28 languages, and works across telehealth and in-person settings. Healthcare organizations value Heidi's flexible pricing structure starting with unlimited free tier access, though premium features require paid subscriptions.

Heidi Health Sample Template

CLINICAL CONSULTATION NOTE
Patient ID: [AUTO-FILLED]
Date/Time: [TIMESTAMP]
Clinician: [PROVIDER]

SUBJECTIVE:
Chief Complaint: [Patient's main concern]
History: [Relevant background information]

OBJECTIVE:
Vital Signs: [If discussed/obtained]
Examination: [Physical findings]
Investigations: [Lab results, imaging]

ASSESSMENT:
Primary Diagnosis: [Clinical impression]
Differential: [Alternative considerations]

PLAN:
Treatment: [Therapeutic interventions]
Follow-up: [Next steps and timeline]
Patient Education: [Counseling provided]

While Heidi Health offers global compatibility and multi-language support, S10.AI provides superior documentation speed with 1-minute chart closure times and specialty-specific customization that adapts to individual physician workflows.

 

Why do healthcare organizations choose Freed AI for medical documentation?

Freed AI emphasizes simplicity and accessibility, requiring no EHR integration to function effectively. The platform costs $99 per month with unlimited charts included, making it budget-friendly for smaller healthcare organizations. Freed AI's "Learn This Style" feature personalizes notes based on individual preferences, and the system generates SOAP notes in 1-5 minutes through voice recognition and natural language processing.

Freed AI Sample Template

SOAP NOTE TEMPLATE
S: SUBJECTIVE
Chief Complaint: [Patient's primary concern]
HPI: [History of present illness details]
Review of Systems: [Relevant positive/negative findings]
PMH/PSH/Medications/Allergies: [As applicable]

O: OBJECTIVE
Vital Signs: [Temperature, BP, HR, RR, O2 sat]
Physical Exam: [Systematic examination findings]
Lab/Imaging: [Results if available]

A: ASSESSMENT
Diagnosis 1: [Primary diagnosis with ICD-10]
Diagnosis 2: [Secondary diagnoses as needed]

P: PLAN
Treatment: [Medication prescriptions, procedures]
Follow-up: [Return visit scheduling]
Patient Instructions: [Home care guidance]

Though Freed AI offers affordability and ease of use, S10.AI surpasses these benefits with advanced AI models trained on millions of clinical encounters, providing unmatched accuracy and specialty-specific adaptation.

 

How does Abridge perform for large healthcare organizations and hospital systems?

Abridge targets enterprise-level healthcare organizations with HIPAA-compliant, SOC2-certified platform featuring single sign-on capabilities and granular governance controls. The solution integrates seamlessly with Epic and Cerner systems, generating patient recap documents in lay language and offering analytics dashboards for tracking usage metrics across departments. Abridge recently won KLAS awards based on customer feedback from major medical campuses including Mayo Clinic, Duke Health, and Johns Hopkins.

Abridge Sample Template

AMBULATORY VISIT NOTE
Patient: [PATIENT IDENTIFIER]
Visit Date: [DATE]
Provider: [CLINICIAN NAME]
Location: [FACILITY/DEPARTMENT]

VISIT SUMMARY:
Reason for Visit: [Primary purpose]
Key Topics Discussed: [Main conversation points]

CLINICAL FINDINGS:
History: [Relevant patient narrative]
Examination: [Physical assessment results]
Diagnostic Data: [Lab/imaging interpretation]

CLINICAL DECISIONS:
Assessment: [Diagnostic impressions]
Treatment Plan: [Therapeutic interventions]
Monitoring: [Follow-up requirements]

PATIENT COMMUNICATION:
Instructions Given: [Patient counseling]
Next Steps: [Future care coordination]

While Abridge excels in enterprise environments, S10.AI offers similar enterprise-grade security with additional benefits including universal EHR compatibility, cross-lingual support, and more cost-effective pricing models.

 

What advantages does Dragon Ambient Experience offer healthcare organizations?

Dragon Ambient Experience (DAX) by Microsoft Nuance leverages established industry relationships and Microsoft's resources for healthcare-specific AI adaptation. The platform integrates directly within Epic systems, generating notes in 2-3 minutes with HITRUST certification and Azure-level security protocols. Healthcare organizations value DAX's enterprise-level support and proven track record in clinical documentation improvement.

Dragon Ambient Experience Sample Template

PROGRESS NOTE
Patient: [MRN/NAME]
Date of Service: [VISIT DATE]
Attending: [PROVIDER]

HISTORY:
Present Illness: [Comprehensive patient narrative]
Medications: [Current prescriptions reviewed]
Allergies: [Known drug/environmental reactions]

EXAMINATION:
General: [Overall patient appearance]
Systems Review: [Pertinent physical findings]

ASSESSMENT/PLAN:
Problem 1: [Diagnosis] - [Management approach]
Problem 2: [Additional diagnoses as warranted]

ORDERS:
Laboratory: [Tests ordered]
Imaging: [Studies requested]
Referrals: [Specialist consultations]

DISPOSITION: [Discharge instructions/follow-up]

Despite Dragon's industry reputation, S10.AI provides comparable enterprise features with superior cost-effectiveness, reducing documentation expenses by up to 90% compared to traditional solutions.

 

How does Ambience Healthcare serve specialty healthcare organizations?

Ambience Healthcare specializes in problem-oriented assessment and planning with automated coding precision, achieving 95% accuracy in CPT suggestion audits. The platform supports 100+ medical specialties and subspecialties with direct Epic and Cerner integration, featuring SOC2 and HITRUST compliance. Healthcare organizations appreciate Ambience's ceiling microphone arrays for group session capture and comprehensive billing code automation.

Ambience Healthcare Sample Template

SPECIALTY CONSULTATION NOTE
Patient: [DEMOGRAPHICS]
Consultation Date: [SERVICE DATE]
Referring Provider: [REFERRING MD]
Consultant: [SPECIALIST NAME]

CONSULTATION REQUEST: [Reason for referral]

CLINICAL ASSESSMENT:
History: [Comprehensive clinical narrative]
Review of Systems: [Specialty-specific inquiries]
Physical Examination: [Focused specialty exam]
Diagnostic Studies: [Relevant test results]

IMPRESSION AND RECOMMENDATIONS:
Primary Diagnosis: [ICD-10 CODE] - [Clinical reasoning]
Secondary Diagnoses: [Additional conditions]

PLAN:
Therapeutic Interventions: [Treatment recommendations]
Additional Testing: [Further diagnostic needs]
Follow-up: [Specialist monitoring plan]
Communication: [Referring provider coordination]

While Ambience Healthcare offers specialty-specific features, S10.AI provides broader specialty coverage with customizable templates for over 200+ medical specialties, plus real-time adaptation to individual clinician preferences.

 

What makes DeepScribe competitive among AI medical scribes for healthcare organizations?

DeepScribe emphasizes clinical accuracy through domain-specific training on millions of patient encounters, claiming 59% higher accuracy than GPT-4 alone. The platform features context-aware documentation that integrates past notes, lab results, imaging, and medications in real-time. Healthcare organizations value DeepScribe's specialty-specific customization capabilities and seamless EHR integration with major systems.

DeepScribe Sample Template

CLINICAL ENCOUNTER DOCUMENTATION
Patient ID: [UNIQUE IDENTIFIER]
Service Date: [ENCOUNTER DATE]
Provider: [CLINICIAN]
Specialty: [DEPARTMENT/SERVICE LINE]

CONTEXTUAL INFORMATION:
Previous Visits: [Relevant prior encounters]
Active Problems: [Current medical issues]
Current Medications: [Active prescriptions]

ENCOUNTER DETAILS:
Chief Complaint: [Patient's primary concern]
Clinical Discussion: [Conversation highlights]
Physical Findings: [Examination results]
Decision Making: [Clinical reasoning process]

DOCUMENTATION:
Assessment: [Clinical impressions with context]
Plan: [Treatment decisions with rationale]
Orders: [Labs/imaging/referrals with indication]
Patient Education: [Counseling provided]

Although DeepScribe offers strong clinical accuracy, S10.AI surpasses these capabilities with 99% documentation accuracy, faster processing speeds, and more comprehensive EHR compatibility.

 

Why S10.AI emerges as the superior choice for healthcare organizations

After comprehensive evaluation of leading AI medical scribe platforms, S10.AI consistently demonstrates superior performance across critical healthcare organization requirements. Unlike competitors that focus on single aspects of medical documentation, S10.AI delivers comprehensive solutions addressing accuracy, efficiency, integration, and cost-effectiveness simultaneously.

S10.AI's Key Advantages

  • Unmatched Accuracy: 99% documentation precision with specialty-specific training
  • Universal Integration: Compatible with any EHR system including Epic, Cerner, Athenahealth
  • Cost Efficiency: 90% cost reduction compared to human scribes
  • Real-Time Processing: 1-minute chart closure capabilities
  • Specialty Adaptation: Customizable for 200+ medical specialties
  • Enterprise Security: HIPAA, GDPR, ISO 27001 compliance

Healthcare organizations choosing S10.AI report 75% reduction in documentation time and 40% increase in patient face-time. The platform's patented Physician Knowledge AI personalizes documentation to individual clinician workflows, ensuring higher adoption rates compared to generic solutions.

While Sully.ai, Heidi Health, Freed AI, Abridge, Dragon Ambient Experience, Ambience Healthcare, and DeepScribe each offer valuable features, S10.AI's comprehensive approach addresses the complete spectrum of healthcare organization needs. From small practices to large hospital systems, S10.AI's scalable architecture and proven results make it the definitive choice for forward-thinking healthcare organizations seeking to optimize clinical documentation while improving provider satisfaction and patient care quality.

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People also ask

How can I ensure the clinical accuracy and reliability of an AI medical scribe when documenting complex patient encounters?

Ensuring clinical accuracy in AI-driven documentation is paramount, especially in complex cases. Leading AI scribes in 2025 have achieved accuracy levels that rival or even exceed human scribes by leveraging advanced natural language processing and machine learning. These systems offer consistent, reliable performance without fatigue, which is a common concern with human scribes. To ensure the highest level of accuracy, look for solutions that offer features like real-time transcription, human quality assurance, and the ability to adapt to specific medical specialties. Explore how implementing an AI scribe with a proven track record of high accuracy can help reduce errors and improve the overall quality of your clinical documentation.

Which AI medical scribe offers the most seamless EHR integration to streamline my clinical workflow and reduce administrative burden?

Seamless EHR integration is a critical factor when choosing an AI medical scribe, as it directly impacts workflow efficiency. The best AI scribes offer deep integration with major EHR platforms, allowing for the automatic population of patient data, orders, and notes. This eliminates the need for manual data entry and reduces the administrative burden on clinicians. When evaluating different options, consider how each AI scribe integrates with your specific EHR system and whether it offers features like customizable templates and automated note creation in SOAP format. Consider implementing an AI scribe that provides a truly hands-free experience, allowing you to focus more on patient care and less on documentation.

What are the key factors to consider when implementing an AI medical scribe in a small private practice versus a large hospital system?

The implementation of an AI medical scribe will vary depending on the size and needs of your organization. For small private practices, ease of use, affordability, and minimal setup are often top priorities. Look for a solution that is user-friendly and can be easily integrated into your existing workflow without significant IT support. For large hospital systems, scalability, enterprise-grade security, and robust integration capabilities are essential. It is also important to choose a solution that can be customized to meet the needs of different departments and specialties. Learn more about how to select and implement the right AI scribe for your specific clinical environment to ensure a successful adoption and a positive return on investment.

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