Audit-Ready
Answer any audit in minutes, not weeks.
Every code, suggestion and CDS recommendation SHINE makes is logged with its source, citation and timestamp — so chart audits, claim denials and payer disputes are answered in minutes with appeal-ready packets generated on demand.
HIPAA / SOC 2 Live in <7 days 4.9 / 5 clinician rating
Key benefits
Full traceability for every AI recommendation, every code, every visit.
Per-note audit log
Every AI action recorded with timestamp, model and source — immutable.
Source quotes inline
Click any code to see the exact sentence supporting it.
Denial defence packets
Auto-generated appeal documentation with evidence pre-attached.
Tamper-evident
Write-once, cryptographically signed, with edit history retained.
Role-based exports
PDF, CSV and API exports for compliance and external auditors.
7-year retention default
Configurable per contract for payer-audit windows.
Clinical use cases
Answer audits, win appeals, give auditors what they need.
01 · USE CASE
Compliance Teams
Respond to audits without scrambling.
- Per-note audit pull
- Source-linked code rationale
- Read-only auditor access
02 · USE CASE
RCM Teams
Win more denial appeals.
- One-click appeal packet generation
- Evidence pre-attached
- Higher first-pass appeal rate
03 · USE CASE
External Auditors
Read-only with full provenance.
- Role-based access
- CSV / PDF export
- Tamper-evident logs
<5 min
Audit response
100%
Actions logged
+30%
Appeal win rate
7 yrs
Retention default
What compliance leaders say
Real feedback from healthcare professionals.
“We answered a CMS audit in an afternoon. Every code had a source quote attached.”
“Our appeal win rate jumped 30% in the first quarter.”
01How long are audit logs retained?
Seven years by default, configurable per contract — covering the full window required for Medicare and commercial-payer audits.
02Can external auditors get access?
Yes. Role-based access can be granted to internal compliance teams or external auditors for read-only review and CSV / PDF export.
03Does it cover both clinical and billing AI?
Yes. Documentation suggestions, coding suggestions, HCC captures and CDS recommendations are all in a single unified audit trail per note.
04Is the audit trail tamper-evident?
Yes. Logs are write-once and cryptographically signed, with version history retained so any edit is itself auditable.