Revolutionising Functional & Longevity Medicine with CRUSH

Dr. Lisbeth Roy's functional medicine practice streamlined complex, long-form documentation — capturing every clinical nuance without sacrificing the depth that defines functional care.

Clinician

Dr. Lisbeth Roy

Founder & Medical Director

Practice

Doctors Studio

Multi-provider functional medicine clinic

EHR integration

Custom + integrations

Live in <7 days

Compliance

HIPAA · SOC 2

BAA included

The challenge

Functional medicine visits run 45–75 minutes and produce dense, structured notes most AI scribes cannot handle.

Lab panels, supplement plans and lifestyle interventions were manually re-entered into the chart after each visit.

Before S10.AI

Functional medicine visits run 45–75 minutes and produce dense, structured notes most AI scribes can't handle.
Lab panels, supplements and lifestyle plans were manually re-entered into the chart.
Patient adherence to care plans was hard to track between visits.

After S10.AI

CRUSH tuned for long, multi-topic visits with structured capture of labs, supplements and lifestyle plans.
SHINE follow-up nudges keep patients on their care plans between appointments.
Closed-loop summary letters generated for referrers and patients automatically.

Strategic implementation

How S10.AI was configured for this practice — without changing the clinician's workflow.

Phase 01

Long-visit tuning

CRUSH configured for 45–75 minute consults with structured capture of labs, supplements, peptides and lifestyle plans.

Phase 02

SHINE adherence loop

Between-visit nudges keep patients on protocol — meds, supplements, sleep, nutrition and movement.

Phase 03

Referrer & patient letters

Closed-loop summary letters auto-generated for referring physicians and the patient after every visit.

Specialty-specific wins

What this team got that a generic AI scribe couldn't deliver.

Dense narrative notes with structured supplement and protocol blocks.
Personalized longevity plans captured without losing depth.
Patient adherence visibly improved through proactive SHINE outreach.

The measurable shift

-65%

Documentation time

Long visits, finished notes — before the patient leaves.

+22%

Care-plan adherence

SHINE outreach kept patients on protocol between visits.

+30%

Capacity growth

Same provider count, materially more patient throughput.

What the research says

Specialty-tuned scribes outperform generic AI

Specialty fine-tuning materially improves note completeness for long, narrative-heavy disciplines including functional, integrative and behavioural medicine.

Source · Journal of Medical Internet Research

Care-plan adherence and outcomes

Structured between-visit outreach can lift adherence to multi-modal care plans by 20–30% in chronic and lifestyle medicine contexts.

Source · Annals of Family Medicine

EHR & safeguards

Integration

Custom EHR with integrations; structured supplement and lab capture.

Safeguards

Clinician sign-off on every note and protocol. HIPAA aligned, BAA in place.